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Document Solution Specialist
Position Description:
- Maintains existing back-end and front-end applications and websites.
- Analyzes and fixes system, process and data issues experienced by DataServ clients.
- Works on diverse internal projects involving enhancement of internal tools, improvement of DataServ’s processing environment and self-development.
Responsibilities:
- Exhibit an “above and beyond” attitude for accomplishing DataServ’s objectives.
- Analyze reported client-specific or system-wide issues and enhancements, determine affected data and system components, make solution recommendations, implement fixes and unit/system test these changes. This involves configuration of 3rd party and internally developed software tools for Document Management, application debugging and programming, job scheduling, database querying and manipulation, reporting, etc.
- Interface with Client Services team, DataServ clients, vendors, peers and managers to clarify issues, coordinate activities and communicate results. Must be able to communicate in technical and non-technical terms depending on audience.
- Proactively report issues and suggest process improvements.
- Maintain thorough process and system documentation.
- Participate in on-going professional development activities to build technical and Document Management expertise.
Qualifications and Requirements:
- Undergraduate degree in Computer Science.
- Proven analytical thinking and problem solving skills.
- Excellent written and verbal communication skills.
- Ability and desire to thrive in a team-oriented, fast-paced environment.
- Experience with database technologies (SQL Server a plus) and creating SQL queries.
- Development experience with Visual Basic.NET (or similar object oriented programming languages).
- Familiarity with ASP.NET and other web technologies a plus.
- Experience with 3rd party tools for process automation, reporting, ETL, etc. a plus.