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Inside Account Manager (Open)
Position Description:
Responsible for company lead generation via phone calls, emails and other appropriate channels and then nurturing those leads through the DataServ marketing pipeline, eventually handing off qualified leads to the Sales Department.Reports to the Director of Marketing
Responsibilities:
- Research and profile targeted prospect companies to identify key contacts, uncover opportunities and then use this market intelligence to promote those leads to a hand-off stage for Account Managers who will then focus on selling and closing.
- Outbound calling to database prospects, prospective customer lists and conduct call campaigns in support of our seminars and other marketing activities.
- Meet or exceed established monthly goals for dials made and opportunities transitioned to the field.
- Effectively identify and document prospect's needs, expectations and priorities in order to hand-off lead to Account Managers effectively.
- Develop relationships with individuals and departments at all levels within prospective client organizations through professional methods and techniques.
- Be an “intercom” within prospective client organizations.
- Engage in professional follow up on leads from our website, advertising, trade shows and speaking engagements.
- Acquire proficiency with CRM System and maintain and update records in CRM system.
- Maintain DataServ marketing pipeline with appropriate number of leads at each stage.
- Maintenance of appropriate records for the monitoring of activity, such as entry of notes into CRM system, expense reports, call reports and sales forecasts or projections.
- Pursue and maintain a complete understanding of all DataServ document-centric solutions and be able to work with the proper DataServ Specialist in order to uncover business opportunities from all possible applications within each prospect organization.
- Deliver standard ‘About Us’ presentation via Webex to interested leads.
Experience:
- 1-2 years of Marketing or Sales Experience.
- Exhibit strong written and verbal skills.
- College degree a plus with proven academic success in Computer Science, Business or Liberal Arts.
- Ability to grasp technology-based business process flows within Finance & Administration space and maintain an understanding of our marketplace including competitors.
- Knowledge of or familiarity with Software as a Service (SaaS) business model a plus.
- Experience prospecting for intangibles, such as business services, consulting or other non-product oriented offering a distinct plus.
- Formal sales training a plus.
Expectations:
- Attend any and all training provided and exude a positive attitude towards continuous learning.
- Contribute to overall company and department productivity by maintaining a professional demeanor, positive attitude and optimistic outlook.
- Set a good example for others and mentor other employees.
- Execute a confidentiality and non-compete agreement upon hiring.
- Be respectable and act ethical at all times in both personal and professional endeavors.